Frequently Asked Questions
Everything you need to know about your EClergys⢠experience.
How do I determine my correct size before ordering?
We provide a comprehensive size chart on every product page. We recommend taking current measurements over lightweight clothing to ensure the most accurate fit for our tailored garments.
What is the standard shipping time for orders?
Standard orders typically process within 3-5 business days. Once shipped, domestic delivery takes 5-7 business days, while international shipping may take 10-15 business days depending on the destination.
Can I request a custom design or modification?
Yes, EClergys⢠specializes in bespoke tailoring. Please contact our support team with your specific requirements, and our master tailors will work with you to create a custom piece.
What is your return and exchange policy?
We accept returns on unworn, unwashed items in their original packaging within 30 days of delivery. Please note that custom-made or personalized items are final sale and cannot be returned.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets to ensure a safe and seamless checkout process.
How should I care for my EClergys⢠garments?
To maintain the quality and longevity of our vestments and apparel, we recommend professional dry cleaning for all tailored items. Specific care instructions are also located on the inner garment label.