Returns & Exchanges
At EClergysâ˘, we take pride in our artisanal craftsmanship and want you to be completely satisfied with your purchase. If your order does not meet your expectations, you may return or exchange eligible items within 30 days of delivery provided they remain in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and any inclusive accessories or documentation are included to avoid processing delays.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, or arrange for a pickup through our logistics partner.
- 4.Inspection and Refund
Once our quality control team inspects and approves the returned garment, your refund or exchange will be processed within 5-7 business days to your original payment method.